86 Healthy FoodPrivacy and Data Protection Policy
We are committed to protecting the privacy and personal data of our customers. This data is collected, used, and stored in accordance with the highest security standards and applicable laws.
Flexible Subscription and Cancellation Policy
We offer flexible subscription options that allow our customers to choose the meals and quantities that suit them. We also provide a simple and clear cancellation process. Cancellations must be made within the first 3 days of the subscription, and a one-week fee will be deducted from the original subscription price. After 3 days, no refund is available.
In the event of any error in the meals, a shortage in their number, or an inability to deliver on a specific day due to reasons beyond our control, the customer has the right to request an automatic meal replacement or a refund for the days not delivered. This is in accordance with the regulations of the Ministry of Commerce and Industry and based on the provisions of Law No. 216 of 2014 concerning consumer protection.
Delivery Policy
We strive to ensure our meals are delivered to customers on time and with the highest standards of quality and hygiene. Delivery is from 5:00 PM to 11:00 PM; your meals will be delivered during this period without a specific delivery time. If a customer requests a specific delivery time, an additional fee of 1 KD per day will be added to the subscription price.
Delivery fees for the Sabah Al-Ahmad / Al-Wafra / um Alhymah area are 10 KD and are non-refundable in the event of a subscription cancellation.
Client Information Change Policy After Subscription
After activating your subscription, if you wish to change any previously provided personal information, a fee of 10 KD will be charged per subscription for each change.
- Subscriptions can be frozen for a period of 10 days for monthly subscriptions, and for 30 consecutive/non-consecutive days for subscriptions of 3 months or more.
- To ensure we meet your requests, please inform us of any changes to your package type, address, or any requests for freezing or reactivating your subscription at least 48 business hours in advance.